Assessing Contextual Mood in Public Transport: a Pilot Study
Pedro Maurício Costa, Imperial College London, UK
Jeremy Pitt, Imperial College London, UK
Teresa Galvão, Universidade do Porto, Portugal
João Falcão e Cunha, Universidade do Porto, Portugal
Time: Thu 15:30 - 18:00 | Session: Demos and Posters Session | Location: Demos and Posters Area

In recent years, the technological developments in mobile and communication networks have paved the way for smart environments, whose final goal is to provide users with enhanced experiences. The measure of user experience satisfaction, or quality of experience, may be defined as an affective state in response to a service. Thus, an experiment was devised to explore the relationship between users' affective state and their context, for assessing quality of experience in urban public transport services. A pilot study, conducted to evaluate the feasibility and requirements of such an experiment is presented, leading to a large scale field study.

MobileHCI 2013 Proceedings in the ACM Digital Library.

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